Get started selling products online with our free downloadable workbook.
The email you entered is invalid.
Thank you for subscribing.
By entering your email, you indicate that you have read and understood our Privacy Policy and agree to receive marketing from Squarespace.
Pricing isn't simply assigning a number to your product or service—it's the linchpin of your success. Yet, for new entrepreneurs, figuring out how to price your product can be a challenge.
Pricing is an art—one that requires a blend of intuition, data-driven insights, and a basic knowledge of customer behavior. Understanding the strategies and steps behind pricing products and services will empower you to make informed decisions and steer your business toward sustained growth from the start.
Understanding pricing strategies
Determining how to set prices for your products is a balance between covering costs and leveraging the perceived value of what you’re offering. Understanding costs is not just about financial management; it's a strategic imperative for your business. It will help you make informed decisions, set competitive prices, and improve operational efficiency.
What is an example of a pricing strategy? There are two common techniques for service or product pricing: cost-plus pricing and value-based pricing.
Cost-plus pricing
Cost-plus pricing is a straightforward pricing strategy in which you calculate the cost of producing a product or delivering a service and then add a markup or profit margin to figure out the selling price. This method ensures that all costs associated with production—such as raw materials, labor, overhead, and other expenses—are covered while also allowing for a targeted level of profit.
The formula for cost-plus pricing is simple:
Selling Price = Cost + Markup
Cost: This includes all expenses directly related to creating a product or delivering a service. It encompasses variable costs (like materials and labor) and fixed costs (such as rent, utilities, and equipment).
Markup: The markup represents the profit margin or the additional amount added to the cost to arrive at your selling price. It can be a percentage of the total cost or a fixed amount. The markup is typically set based on various factors, including industry standards, desired profit margin, market conditions, and perceived value.
Cost-plus pricing is often considered a straightforward method, especially for businesses selling something newer where pricing structures might not be well-defined. It’s a clear way to ensure that costs are covered while allowing for a predictable level of profit.
However, some people argue that cost-plus pricing might not account for market demand or the perceived value of your work, potentially leading to underpricing or overpricing products or services.
Value-based pricing
This approach factors in the perceived value of your product or service in the eyes of the consumer. It's not just about covering costs but aligning the price with the value customers see in what you’re selling.
How the customer rates the benefits, uniqueness, and problem-solving capacity of your offering impacts the final price. A unique feature or exceptional service might warrant a higher price despite lower production costs.
For instance, a handcrafted artisanal mug might cost less to produce than a mass-produced one, but its unique craftsmanship could command a higher price due to the perceived value attached to it.
In pricing, how you balance costs and value will guide you toward success. Cost-plus pricing lays the groundwork by ensuring expenses are covered with profit, while value-based pricing amplifies the perceived worth of your offering in the eyes of customers.
How much profit should you make on a product?
Aiming for a profit margin of 10% to 20% on your products is a respectable goal for any business. Markup and profit depends on various factors such as industry standards, your business model and preferences, and market conditions. For example, if a product is popular, you may be able to produce a higher volume at a lower cost and increase your profit margin.
Some industries naturally operate with lower or higher profit margins due to factors like competition, cost structures, and customer expectations. If you’re just starting out, you may be willing to make a smaller profit in the early days. Start small, pay attention, and make adjustments as your business dictates.
Understanding your competitive landscape and target audience
Business success often hinges on the ability to understand your market and audience. This understanding is a necessity for effective pricing strategies.
Competitor pricing analysis
Studying competitors' pricing strategies isn't about mimicking their prices; it's about gaining insights. It's a strategic exploration that helps you understand the market and position your product or service more effectively.
Understanding what your competitors offer and at what price point allows you to differentiate your offering. Highlighting your unique value is pivotal in setting your pricing strategy apart from others.
Conducting a competitive analysis involves a systematic approach.
Identify competitors: List and study direct and indirect competitors. Explore their product range, quality, and pricing. For example, a yoga instructor might research other yoga instructors and online fitness coaches.
Analyze pricing strategies: Assess their pricing models, discounts, and promotions. Identify patterns and trends in their pricing.
Differentiation: Identify areas where your product or service stands out. Highlight these unique features or value propositions that can justify a different pricing strategy.
Researching your target audience
Understanding your target audience is equally important. Their preferences, buying behavior, and willingness to pay directly impact your pricing decisions.
The willingness to pay varies across demographics, psychographics—like personality, lifestyle, and values—and geographics. Understanding these factors will help you tailor prices to your audience. Methods to gather this information include:
Surveys and interviews: Directly engage with your audience through surveys or interviews. Probe into what they value and what they're willing to pay for it.
Market research tools: Leverage market research tools to get data on consumer behavior, preferences, and spending habits within your niche.
Analyzing past sales data: Evaluate your past sales to identify patterns. Look at which products or services were more popular and at what price points.
Understanding your audience's expectations allows you to align your pricing strategy with their perceived value of what you want to sell. The better you align that, the more likely you are to succeed.
Get more tips for finding your target audience
Strategies for pricing different product types
Pricing strategies are not one-size-fits-all. Different product types require distinct approaches to pricing that align with their unique characteristics.
How to price physical products
Physical goods, like clothes, ceramics, and art have built-in costs, from the materials you use to storage and shipping fees. Pricing physical goods involves balancing a few factors.
Production costs: Knowing the cost of your materials, labor, and overhead is fundamental. It forms the baseline for the lowest viable price you can set.
Perceived value: Beyond production costs, perceived value heavily influences pricing. A premium brand can command higher prices due to its perceived quality or exclusivity.
Market positioning: Are you positioned as a luxury, mid-range, or budget option? Your pricing should align with this positioning.
Strategically pricing physical goods involves balancing costs with perceived value to remain competitive in the market while making income.
To get an initial pricing idea:
Figure out what it would cost you to create and sell your product.
Refer back to your competitor research: What are businesses with similar market positioning charging? Is your perceived value similar to or higher than theirs?
Add an amount to your baseline costs until you feel you’ve hit the right balance.
Get tips for starting an online store
How to price digital products
Digital products, such as online courses, ebooks, or design templates, present unique considerations in pricing. You’ll still have some production costs, but customers tend to consider pricing based on two main factors.
Content value: Is the information unique, comprehensive, or exclusive? Higher-value content often commands a higher price.
Uniqueness and demand: Uniqueness and demand determine scarcity, affecting the perceived value. Limited editions or highly sought-after content can justify premium pricing.
Unlike physical products, the production cost of digital products doesn't always directly correlate with price. The value proposition is primarily tied to the content and its exclusivity.
Learn how to sell digital products on Squarespace
How to price services
Pricing services, such as graphic design projects, photography shoots, or consulting, is more about what you’re delivering to your clients.
Consideration of expertise: Expertise and skill level significantly impact service pricing. Higher expertise often warrants a higher price due to the value of specialized knowledge.
Time and client needs: Assessing the time investment and understanding client needs are pivotal. Complex projects, longer projects, or additional client demands might justify higher prices.
Unlike products, services are intangible, making perceived value and expertise essential in setting your prices.
Read more about starting a service business site
Mastering pricing techniques and making strategic adjustments
Pricing techniques are more than just numbers; they're psychological tools that influence shopper behavior. Understanding these techniques and the art of strategic price adjustments can give you an edge in finding sales success.
Psychological pricing
Psychological pricing strategies aim to tap into customers’ psychology. This refers to things like charm pricing (pricing products just below a round number, like $9.99 instead of $10) or bundle pricing (offering a package deal).
Psychological pricing aims to influence a shopper’s decision-making by creating the illusion of a better deal. Charm pricing uses perceived savings, making $9.99 seem significantly cheaper than $10. Bundle pricing taps into the perception of added value and savings to get customers to spend more.
Understanding the psychology behind these techniques empowers you to strategically set prices to reach your goals. For example, bundling can help you increase customers’ overall spend or the number of items they’re buying.
Get more tips for increasing store conversion
Dynamic pricing
Dynamic pricing involves adjusting prices in response to real-time market demands and other external factors. It allows businesses to adapt prices based on changing market conditions and consumer behavior.
Factors like demand fluctuations, competitor pricing, seasonality, and even weather conditions can influence dynamic pricing decisions. For example, you might increase pricing on sweaters if the price of your materials goes up or demand is high during certain seasons.
By leveraging technology and data analytics, you can use your customers’ buying patterns to optimize prices and remain competitive.
Price adjustments
Knowing when and how to adjust prices is key. Price adjustments should align with the market, new product launches, or changes in demand-supply dynamics. But make sure to avoid sudden or frequent changes that may confuse your customers.
Regularly monitoring market changes and competitors and gathering customer feedback helps in making informed pricing decisions. Being able to adapt your prices is critical for protecting your earnings and growing your business.
Remember: It's not about adopting one strategy but blending multiple approaches to create a pricing model that works for your unique business.
Set a baseline with cost-based insights (production cost and profit margin) and gut-check it with value-centric approaches (competitor research, value of your offering). Once you’re more comfortable, you can start to leverage psychological pricing and stay adaptable through dynamic strategies.
Armed with a comprehensive toolkit of pricing strategies and the willingness to adapt, you're well-equipped to set prices that resonate with your audience, maximize profitability, and propel your business toward success.